Privacy Policy

Privacy at Bursaco

This Privacy Policy describes how Bursaco may collect, use, store, protect, and disclose information associated with visitors and customers of our online store. It applies to information provided directly by customers as well as certain information that may be collected automatically when you interact with our website.

We use information primarily to operate our online store, process and fulfill orders, provide customer support, communicate about transactions, maintain website functionality, improve our services, and help protect our website and customers from unauthorized or fraudulent activity.

Information We Collect

The information collected by Bursaco depends on how you interact with our website. Some information is provided directly by you, while other information may be collected automatically when you browse or use website features.

Information You Provide

You may provide personal information when you create or submit an order, contact customer support, request assistance, complete forms, or otherwise communicate with Bursaco.

• Name and contact information.
• Billing and shipping details.
• Order and product information.
• Information included in customer support communications.
• Information voluntarily submitted through website forms or other available communication channels.

Information Collected Automatically

When you visit or interact with the Bursaco website, certain technical and usage information may be collected automatically by the website, hosting environment, analytics tools, security systems, or other technologies used to operate the online store.

Automatically collected technical information does not necessarily identify you directly. The type and amount of information collected may vary depending on your browser, device, settings, and the technologies used by the website.

How We Use Your Information

Bursaco may use information collected through the website for purposes reasonably related to operating our business and providing services to customers.

1. Order Processing. To receive, process, confirm, fulfill, and manage purchases made through the Bursaco website.
2. Shipping & Delivery. To prepare shipments, provide delivery information, communicate regarding orders, and coordinate with applicable delivery services.
3. Customer Support. To respond to questions, investigate order issues, process requests, and provide assistance.
4. Website Operations. To operate, maintain, troubleshoot, and improve website functionality and performance.
5. Security & Fraud Prevention. To help detect, investigate, and prevent suspicious, unauthorized, fraudulent, or harmful activity.
6. Service Improvement. To understand website usage and improve product presentation, navigation, functionality, and the overall customer experience.

Payment Information

Payment transactions may be processed through third-party payment providers or payment services (such as PayPal) made available during checkout. Payment information may be transmitted directly to the applicable payment provider for authorization and processing.

Bursaco does not directly access or retain all sensitive payment credentials in order to process an order. The information handled by payment providers is subject to their own privacy practices and terms.

Shipping & Delivery Information

Bursaco uses shipping information provided during checkout to prepare and deliver customer orders. This may include the recipient's name, shipping address, apartment or unit number, city, state, ZIP code, and other information necessary for delivery.

Shipping-related information may be shared with applicable delivery providers when necessary to fulfill an order (USPS, UPS, FedEx).

Cookies & Similar Technologies

Bursaco and service providers supporting the website may use cookies, pixels, local storage, tags, or similar technologies to help operate the website and understand how visitors interact with it.

How We Share Information

Bursaco does not share personal information indiscriminately. Information may be disclosed when reasonably necessary to operate the website, complete transactions, provide services, protect customers and the business, or comply with applicable requirements.

• Payment processing providers (e.g., PayPal).
• Shipping and delivery providers.
• Website hosting and technical service providers.
• Security, fraud prevention, or technical support providers.
• Government authorities or other parties when disclosure is required or permitted by applicable law.

Data Security

Bursaco takes reasonable measures designed to protect personal information against unauthorized access, misuse, alteration, loss, or disclosure.

Your Privacy Choices

Depending on your location and applicable requirements, you may have certain rights regarding personal information associated with you.

1. Access. You may request information about personal data associated with you.
2. Correction. You may request correction of inaccurate or incomplete personal information.
3. Deletion. You may request deletion of certain personal information.
4. Privacy Requests. You may contact Bursaco to ask questions or submit privacy requests.

Privacy Quick Reference

Privacy Questions & Requests

If you have a question about this Privacy Policy, believe your personal information may have been handled incorrectly, or would like to submit an applicable privacy request, please contact us.