Payment Methods

Effective Date: May 20, 2025

Welcome to Bursaco. This Payment Methods Policy explains the accepted payment options, payment processing procedures, billing requirements, transaction security practices, and related payment terms applicable when shopping through our online store.

We are committed to providing customers with a secure and reliable checkout experience for purchasing tops, bottoms, dresses, and outerwear through our website.

By placing an order with Bursaco, customers agree to the payment terms outlined in this policy.


1. Accepted Payment Methods

Bursaco currently accepts the following payment methods:

Payment Method

Availability

PayPal

Accepted

Venmo

Accepted

Available payment methods are displayed during checkout and may be updated periodically without prior notice.


2. PayPal Payments

Customers may securely complete purchases using PayPal.

PayPal allows customers to pay using:

  • PayPal account balances
  • Linked bank accounts
  • Eligible debit cards
  • Eligible credit cards

When selecting PayPal during checkout, customers may be redirected to PayPal’s secure payment platform to complete transaction authorization.

Payment processing through PayPal is subject to PayPal’s own terms, conditions, and security procedures.


3. Venmo Payments

We also accept payments through Venmo where available.

Venmo transactions may require:

  • A valid Venmo account
  • Successful payment authorization
  • Compatible mobile or browser access

Venmo payment availability may vary depending on:

  • Device type
  • Browser compatibility
  • Geographic location
  • Venmo account status

All Venmo transactions are processed through secure third-party payment systems.


4. Payment Authorization

All payments are subject to authorization and verification before order approval.

Orders will only begin processing after:

  • Payment confirmation
  • Fraud screening review
  • Successful transaction authorization

If authorization fails, the order may be:

  • Delayed
  • Canceled
  • Rejected automatically

Customers are responsible for ensuring that payment information submitted during checkout is accurate and valid.


5. Currency

All transactions on Bursaco are processed in:

Currency

Region

USD (U.S. Dollar)

United States

If customers use payment methods linked to other currencies, their financial institution may apply:

  • Currency conversion fees
  • International transaction fees
  • Exchange rate adjustments

These charges are determined solely by the payment provider or banking institution.


6. Billing Information Accuracy

Customers must provide accurate billing details during checkout, including:

  • Full billing name
  • Billing address
  • Email address
  • Payment account information

Incorrect billing information may result in:

  • Payment declines
  • Order delays
  • Fraud verification requests
  • Order cancellation

We reserve the right to cancel transactions involving inaccurate or suspicious payment information.


7. Fraud Prevention & Security Screening

To maintain a secure shopping environment, orders may undergo automated or manual fraud prevention reviews.

Security verification measures may include:

  • Payment authentication
  • Address verification
  • Transaction pattern analysis
  • Identity confirmation
  • Device risk analysis

Certain orders may require additional customer verification before approval.

We reserve the right to:

  • Decline suspicious transactions
  • Hold orders for review
  • Request additional verification
  • Cancel high-risk purchases

8. Payment Security

We take commercially reasonable precautions to help protect customer payment information.

Security practices may include:

  • Encrypted checkout systems
  • Secure payment gateways
  • SSL-protected website connections
  • Fraud monitoring systems

Sensitive payment information is processed through secure third-party providers rather than being directly stored on our website servers.

Despite reasonable security efforts, no internet-based transaction system can be guaranteed completely secure.

Customers submit payment information at their own discretion and risk.


9. Order Confirmation

After successful payment authorization, customers will receive an order confirmation email containing:

  • Order number
  • Purchased items
  • Billing summary
  • Shipping details
  • Payment confirmation

If confirmation is not received shortly after purchase, customers should:

  1. Check spam or junk folders
  2. Verify the email entered during checkout
  3. Contact customer support

10. Failed or Declined Payments

Payments may fail or be declined for various reasons, including:

  • Insufficient funds
  • Incorrect billing information
  • Payment provider restrictions
  • Security verification failures
  • Expired payment methods
  • Bank authorization refusal

If a payment fails, customers may:

  • Retry the transaction
  • Use another accepted payment method
  • Contact their payment provider for assistance

Orders associated with failed payments will not be processed until successful payment authorization is completed.


11. Duplicate Transactions

If customers believe they were charged multiple times for the same order, they should contact us immediately.

Please include:

  • Order number
  • Transaction screenshots if available
  • Payment confirmation details

We will investigate duplicate payment concerns and coordinate with the payment provider where necessary.


12. Chargebacks & Payment Disputes

Customers are encouraged to contact us directly before initiating payment disputes or chargebacks.

Opening a chargeback without first contacting our support team may delay resolution timelines.

We maintain transaction records including:

  • Payment confirmations
  • Shipping documentation
  • Carrier tracking information
  • Customer communication records

to assist with dispute investigations where necessary.

Fraudulent or abusive chargebacks may result in:

  • Account restrictions
  • Refusal of future service
  • Additional verification requirements

13. Taxes

Applicable sales taxes may be calculated during checkout depending on:

  • Shipping destination
  • Applicable laws and regulations
  • Tax jurisdiction requirements

Displayed prices may not include taxes until checkout is completed.

Customers are responsible for any legally applicable taxes associated with their purchase.


14. Refund Processing

Approved refunds are issued to the original payment method used during checkout.

Refund Method

Estimated Processing Time

PayPal Refunds

Up to 12 Business Days

Venmo Refunds

Up to 12 Business Days

Refund timelines may vary depending on:

  • Payment provider processing speeds
  • Banking institutions
  • Transaction verification requirements

Customers will receive confirmation once the refund has been processed.


15. Unauthorized Transactions

If customers suspect unauthorized use of their payment method related to a purchase from Bursaco, they should:

  1. Contact their payment provider immediately
  2. Notify our support team
  3. Review account activity

We may assist with transaction investigations where appropriate.


16. Payment Provider Policies

Use of PayPal and Venmo is also governed by the terms and policies of the respective payment providers.

Customers are encouraged to review:

  • Account agreements
  • Privacy policies
  • User protections
  • Transaction rules

directly through the applicable provider platforms.


17. Promotional Discounts & Checkout Pricing

Discounts, coupon codes, and promotional offers must be applied during checkout before payment completion.

We may not be able to retroactively apply discounts after an order has been finalized.

Promotional pricing may be subject to:

  • Expiration dates
  • Usage limitations
  • Product exclusions
  • Minimum purchase requirements

18. Limitation of Liability

Bursaco is not responsible for losses resulting from:

  • Payment provider outages
  • Banking institution delays
  • Unauthorized customer account access
  • Incorrect payment information submitted by customers
  • Third-party financial platform interruptions

Our liability is limited to the amount paid for the affected transaction where applicable.


19. Policy Updates

Bursaco reserves the right to modify or update this Payment Methods Policy at any time without prior notice.

Changes become effective immediately upon publication on the website.

Customers are encouraged to review this page periodically for updates.


20. Contact Information

If you have questions regarding payments, billing, or transaction issues, please contact us:

Bursaco
Email: support@bursaco.com
Support Hours: 8:00 AM – 7:00 PM EST
Support Days: Monday – Saturday
Website: https://bursaco.com/